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Ceirys Cares

posted on 21 July 2020 | posted in Blog

Along with the handling demands brought about by Covid - 19, Ceirys cares about your purchase.

Whatever you choose to buy from us, you can be sure that your goods are carefully assembled, lovingly wrapped and securely posted. In the majority of cases, anything posted to you that isn't 'Signed For' is protected by Ceirys obtaining a 'Proof of Postage' receipt so that, in the unlikely event that it goes astray (which would be most unusual), the company can provide to you - the buyer - proof of when your purchase was dispatched. Similarly, anything posted 'First Class Signed For' carries a tracking number and Royal Mail uploads to its site, a copy of the recipients signature and the time of delivery. In the event that there is nobody at the delivery address to accept the package, your Royal Mail delivery colleague will leave a card advising that an attempt to deliver was made. Typically, there is a two-week window for your package to be collected from your local Royal Mail Sorting Office.. More precise details can be found on the card left.

You can be confident that Ceirys does whatever possible to ensure customers' peace of mind.

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